FAQ

1. Who can ask a question?

Anyone.

2. What kind of questions are answered?

Questions related to Medical Problems, Cosmetic surgery, Medical Malpractice, Medications, Mental Health and
Sexual Health. (see all categories here)

3. Do I have to pay?

We offer 3 different levels of service:

(I) Free Service.
(II) Free Sponsor Service.
(III) Paid Express Service.

I. We offer a Free Service to questions which meet our posting criteria. Free Service questions are answered if and when possible based on Doctor availability.

II. We offer a Free Sponsor Service to all sponsored users of our Sponsor Service Program.
A valid Sponsor Service Code is required. Questions are answered within minutes.

(We also provide Sponsor Service Codes for humanitarian reasons – requests can be made through your
local government, NGO, humanitarian aid organization, or charity.)

III. We offer a Paid Express Service for  anyone seeking immediate medical answers. Questions are answered within minutes.

All services provide Multiple Answers from Doctors to a medical question or problem. Multiple Opinions minimizes diagnostic errors and promotes diagnostic solutions to complex medical issues.

Response Times:


4. Who can answer questions?

Doctors and Medical Experts.

5. Who can answer questions on Express Service?

Approved Board Certified Medical Doctors and Medical Experts.

6. Why should I join, participate or answer questions on QuestionDoctors.com?

We reward points for every answer or comment you make. You also earn reward points if you refer new members or new patients.

Reward points can then be redeemed for cash, listings, services or gift vouchers.

(more info here)

7. Why doesn’t my free question or answer show up?

All questions and answers are moderated and must be approved before posting.

We try to answer as many questions as we can. But the number of free questions we can answer on any day

depends on Doctor availability.

We post free questions that deal only with serious medical issues and meet our editorial guidelines. Questions must clearly describe your symptoms in-depth, your age, gender, medical history, medications you take, etc.. Questions must be well written, informative yet concise. Provide photos whenever possible. All images and free posts must be suitable for a General Viewing Audience. Question must also provide information and justification as to why free service is needed.

Our mission is

  • To answer medical questions online free for people who cannot pay for doctors and those who
    simply don’t have access to doctors.
  • To provide a timely and professional express service.
  • To help provide answers to difficult and complex medical questions which otherwise would not be answered.

We reply to questions which adhere to this criteria.

8. Should I follow the advice or treatment ideas I receive.

No. Answers on Questiondoctors.com are just general in nature and do not replace your personal doctor. Answers are just complementary to help you better understand your issue and prepare you to meet with your doctor.
Responders who answer questions do so for informational, educational and social purposes – not as your medical advisor. You should follow advice and treatment only from your personal doctor who knows you and your medical history, and performs a complete evaluation and diagnosis of your problem in person.

9. How do I receive my answer?

Your answer will be posted here.
Use search box to find your question.

Express Service questions are emailed to you.

10. How do I search for questions?

Paste your question in search box. You can also search by categories (see categories here)
You can also search by specialty tags (see here)

11. How do responders get paid?

When you have accumulated at least 2500 points, responders can convert points to cash, listings or gift certificates.

12. Where can I set up my responder profile?

Your email is automatically registered when you post your answer. You will need to join to receive points. Please provide some bio information on yourself when registering. To set up a profile photo go to gravatar.com

13. My question has not been approved can I ask it again?

If you feel your question merits our free answer service yes you can send it again,
please adhere to our eligibility criteria.

We reserve the right to refuse any and all questions at our discretion.

13. By using this site you agree to our terms and conditions.